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Houston Customers - Was In a Bind Because of Hurricane Ike
Our IT consultant, who lives in the Dallas area, was called on Sunday and immediately agreed to deliver much-needed supplies not available in the Houston area, so we could make repairs and get functional. Early Monday morning, he arrived with 2 large generators, gasoline (there was little or no gas available in Houston for the 48 hours immediately after Ike, primarily due to no power to run the pumps), as well as supplies to repair some minor roof damage caused by the storm. By early that same afternoon, the phone and computer system was up and running on generator power. Ken transferred the phones back to BMP so we could begin answering calls from clients outside the Houston area who were of course not affected by the storm, and were undoubtedly not expecting anyone to answer when they called Monday afternoon. In fact, we even accepted a delivery from UPS Monday afternoon!